Issues Management
Issues management is a business discipline that involves identifying issues with the potential to impact negatively on an organisation; then through research, liaison and creativity minimising the likelihood of this risk eventuating.
It’s often hard for an organisation to view itself in an unbiased manner. Daemon 2iC helps an organisation over this barrier, applying a customised issues management process that focuses on identifying and controlling all issues then communicating to stakeholders in the most appropriate way.
Through the application of issues management, organisations will gather new and important information. A wise organisation, one interested in maintaining mutually beneficial long-term relationships with its stakeholders, will alter its own behaviour and culture in response to these ‘learnings’.
In contemporary, dynamic operating environments, it is not a question of if an organisation will be drawn into a crisis, but when, which type and how.
If a crisis does ensue, Daemon 2iC has the expertise to manage an organisation’s response and repair any damage done to its reputation (crisis management).
Demands placed on companies operating locally by Australian risk management standards, ASX rules and a Commonwealth criminal code which impacts on corporate governance issues, have further underlined the worth of adopting an issues management strategy as a standard business process.